It's Our Reputation

Recently a competitor distributed misleading information regarding our contractural relationship with Datacard Products, implying that Bridgeway Solutions was being replaced. No way!!

Rest assured, Bridgeway Solutions is here to stay and will continue as the southeast's premiere ID solutions resource for sales, service, support and integration - including onsite installation and service.  

While we are in contract negotiations which may alter our 40-year relationship with Datacard, WE WILL CONTINUE to provide Datacard products without interruption. 

Here to Stay
Bridgeway Solutions has a long-standing and hard-won reputation as the Southeast's leading provider of full service identification and access management solutions.

What does full service mean? For our customers it means onsite service, dedicated customer care, and advanced software and hardware solutions that are engineered to provide long-term benefit, durability and expandability.

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Wayne Peck, Senior Technical Support Specialist

People You Know and Trust 
Our factory-trained and highly experienced technicians deliver prompt,  onsite, remote or depot service. Our average response time is under 4 hours because we know you depend on your ID equipment. 

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Sales and Service
Our management has 40 years experience as a Datacard Enterprise Solutions partner but last year, Datacard made territorial and management decisions that are not in keeping with our long-term goals.

Among other concerns, Datacard opened our well-established territory to opportunists - competitors that offer little to no value or service after the initial sale. 

So Bridgeway Solutions may no longer be an "authorized" dealer but we WILL be there for our customers, helping them determine the right equipment for their needs and budget and standing behind our sales with dedicated customer service.
 
Perhaps you received a notice that implies Bridgeway Solutions will no longer be providing sales or service for Datacard products. This is not true.

Bridgeway Solutions isn't going anywhere and we will continue to offer sales, service and support for ID management and access control for software and hardware.

Unlike some, Bridgeway Solutions has never sold counterfeit products thinly disguised as genuine Datacard ribbons and we never will. We are trusted to deliver genuine supplies and parts. We honor state contract pricing. Learn more in our Blog post from last July.