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Salamander FAQ

​Frequently asked questions for Salamander, SalamanderLive, and more.
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SalamanderLive Summer 2018

How do I access SalamanderLIVE
​The URL for the updated SalamanderLive site is https://app.salamanderlive.com/v2. 
Does SalamanderLive have training for the update release?
Details on the updates are available through Salamander University. Live webinars are available. Recordings are available for a limited time on Salamander University. 
can an assignment be deleted on the event chart in the new dashboard?
No, at this time you cannot delete, add, or move resources.
IS THERE DOCUMENT IMPORT SIMILAR TO EQUIPMENT AND PERSONNEL?
No. Batch uploading of documents is not supported.
What is the auto-refresh every 5 minutes? can you refresh on demand?
The chart refreshes every 5 minutes or you can press the refresh for an instant refresh.
How do you add multiple "like" pieces of equipment?
Create one and then 'copy' the record - up to 20 copies.
Now that there is a "certification/training" upload, can salamander link to oracle where this information is currently stored and move it to salamanderlive?
This request is currently being quoted for a development project.
can you delete multiple incidents at one time?
Yes, up to 10 at a time.
WHEN IMPORTING PERSONNEL, CAN I ALSO IMPORT PHOTOS AND QUALIFICATIONS/CERTIFICATIONS?
You cannot import photos but you can import up to five qualifications for personnel and for equipment.
IS THERE ANY WAY TO RESET THE COPIES PRINTED BOX DUE TO A MALFUNCTIONING PRINTER?
No. The copies printed increments each time the print button is triggered regardless of the ultimate success or failure of the job.
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  • Home
    • About Bridgeway
    • Join Mailing List
    • Return Policy
  • Service
    • Bridgeway FAQ
  • ID Badging Solutions
    • Turnkey Card Production
    • Visitor Management
    • Access Management
    • Emergency Management
    • Patient Safety Solutions
    • ScholarChip
    • CardExchange >
      • CardExchange Producer
      • CardExchange Visitor
    • Epic Track
    • TruCredential
    • Salamander
    • SafeTrust
    • Metal Tag Embossing
  • ID Card Printers
    • Datacard CD800
    • Datacard CR805
    • Matica 8300-8600
    • Zebra ZC Series
    • Zebra ZXP Series
    • IDP Card Printers
    • IDP Smart-bit Shredder
  • ID Products
    • Card Security
    • Label Printers
    • IDP Ribbon Shredder
    • Plum Case
  • e-Store
    • Custom ID Printing Service
    • Badge Reels
    • Lanyards
    • Badge Holders
    • ID Card Stock
    • ID Cameras & Backdrops
    • Wristbands-Labels
    • Zebra Card Printing
    • Datacard Supplies
    • Matica XiD Supplies
    • IDP Smart Series
    • Fargo Supplies
    • Fastmark Label Printing
    • EM Supplies
    • Return Policy